At Real Recognizes Real.com, customer service is preeminent, and we want to make sure that you are 100% satisfied with every order.
However, because of the ease in which media is duplicated, we cannot allow refunds on sales of any CDs, DVDs or any other merchandise distributed on the site.
If you receive a defective item, send us an email at info@realrecognizesreal.com to notify us that you will be sending the item back.
Please note your order # (can be found on your invoice/confirmation email) in the e-mail along with your name, address, defective CD, and what in particular was misplaying on the particular CD.
At that point, return the defective item to the following address:
Real Recognizes Real.com
RE: Defective Item
van de Veldelaan 244
1816 PK Alkmaar
The Netherlands
Upon receipt of the defective item, Real Recognizes Real will re-send you an exact replacement of the defective item. Questions? Please send us an email at info@realrecognizesreal.com.